CRM Insights Important Update for Former Wizard Systems Clients
TL;DR

A continuity notice for clients looking for support after Wizard Systems changes. Key takeaways: Start with the business decision the CRM should improve.; Check whether the data, process and adoption model support that decision..

If you were a client of Wizard Systems, you may already know that the company has recently gone into liquidation. This news may have caused some uncertainty for many long-standing customers who relied on Wizard Systems for CRM solutions, support, and consultancy.

At CRM Insights, we want to reassure you: your CRM services are secure, supported, and ready for a stronger future.

Continuity Through CRM Insights

Workbooks Customers

GoldMine Customers

Other Software from Wizard Systems

Wizard Systems’ closure could have left clients uncertain about their CRM support. To prevent this, CRM Insights has welcomed key members of the Wizard Systems team, including Peter Johnson, Paul Sulley, and Dave Knowelden into our organisation.

That means you’ll continue to work with familiar experts who know your business and history, now supported by CRM Insights’ wider team of specialists.

Workbooks Customers

As one of the UK’s most respected Workbooks partners, CRM Insights brings decades of expertise, including:

  • Sales process optimisation
  • Data migration and system integration
  • CRM training and user adoption
  • Business analysis and consultancy

We are committed to ensuring your CRM continues to deliver value without disruption.

GoldMine Customers

For GoldMine users, we have some positive news to share.

Following negotiations with Ivanti, the software author of GoldMine, all existing GoldMine Maintenance contracts will continue without interruption.

What This Means for You:

  • Your GoldMine system remains supported and secure, and will continue without disruption.
  • Familiar Wizard Systems consultants are still here to help.
  • CRM Insights can now provide the additional resources and expertise to take your CRM to the next level.

With our combined team, we’re in a stronger position than ever to support your GoldMine system and help you maximise your investment.

Other Software from Wizard Systems

If you’re using QuoteWerks or other software, support will continue through existing arrangements with the same familiar team. 

No significant changes are planned in the near future.

If changes are required in future due to licensing or vendor updates, we’ll provide plenty of notice and work with you to ensure a smooth transition.

Next Steps

Our team will be reaching out to previous Wizard Systems clients over the coming weeks to put support arrangements in place and discuss your specific needs. 

In the meantime, you can contact us directly:

📞 01733 902340

✉️support@crminsights.co.uk

Or take our quick online CRM Scorecard to see where you’re at and where we could take you.